Privacy Policy

01 / Information we collect

Information we collect

We collect information you give us directly and information generated automatically when you use the website.

• Contact details such as your name, email address, phone number, company and job title.
• Details you include in messages, forms, emails, or calls about your project or inquiry.
• Subscription preferences if you sign up for updates or marketing emails.
• Technical data such as IP address, browser type, device type and referring page.
• Usage data such as pages viewed, time on page and links clicked.

02 / Information you submit through forms

Information you submit through forms

When you use our contact form, we collect the name, email address, phone number and message you provide. We use this information to reply to your inquiry, understand what you need and prepare a proposal if you ask for one. Please do not include sensitive personal information in your message.

03 / Information collected automatically

Information collected automatically

When you visit the website, our hosting and analytics tools may record technical and usage information automatically. This can include your IP address, approximate location based on that IP address, browser and device details, the pages you visit and the date and time of each visit.

04 / How we use information

How we use information

We use personal information for purposes connected to running our business and serving clients and prospective clients.

• Respond to inquiries, proposal requests and partnership messages.
• Deliver and manage the services a client has engaged us to provide.
• Send service updates, proposals and invoices.
• Send marketing emails where you have agreed to receive them.
• Understand how visitors use the website so we can improve it.
• Protect the website against misuse, fraud and security threats.
• Meet the legal, tax and accounting obligations that apply to us.

05 / Cookies and similar technologies

Cookies and similar technologies

We may use cookies and similar technologies to keep the website working, remember your preferences and understand how the site is used. You can manage or block cookies through your browser settings. Blocking some cookies may affect how parts of the website work.

• Essential cookies needed for security and basic website functions.
• Analytics cookies that help us understand overall website usage.
• Preference cookies that remember choices such as dismissed notices.
• Advertising cookies or pixels, where used, to measure campaign performance.

06 / Analytics

Analytics

We may use analytics services such as Google Analytics to understand how visitors find and use the website. These services collect information through cookies or similar technologies and provide us with aggregated reports. We use these reports to improve our content and site performance, not to identify individual visitors.

07 / Marketing communications

Marketing communications

We send marketing emails, such as insights and service updates, only where you have subscribed or where the law otherwise allows it. Every marketing email includes an unsubscribe link and you can also opt out at any time by contacting us. We may still send non-marketing messages related to an active inquiry or engagement.

08 / Third-party services and sharing

Third-party services and sharing

We do not sell your personal information. We share it only with service providers and advisers who need it to support our business, under appropriate confidentiality terms.

• Website hosting, email, form, CRM and analytics providers acting on our instructions.
• Professional advisers such as lawyers, accountants and auditors.
• Payment or invoicing providers when we process client transactions.
• Public authorities when disclosure is required by law.
• A buyer or successor business if Ouj is involved in a merger, acquisition, or asset sale.

09 / International transfers

International transfers

Ouj is based in Egypt and some of our service providers may store or process information in other countries. When we transfer personal information across borders, we take reasonable steps to protect it in line with this policy and the laws that apply to us.

10 / Data security

Data security

We use reasonable technical and organizational measures to protect personal information, including access controls and encrypted connections where supported. No website, transmission method, or storage system is completely secure, so we cannot guarantee absolute security.

11 / Data retention

Data retention

We keep personal information only as long as we need it for the purpose it was collected, for the length of a client relationship, or to meet legal and accounting requirements. Inquiry data from people who do not become clients is kept for 24 months and then deleted or anonymized.

12 / Your rights and choices

Your rights and choices

Depending on where you live and the laws that apply, you may have the right to access, correct, or delete your personal information, or to object to certain uses of it. To make a request, contact us using the details below. We may need to verify your identity before we respond.

• Ask for a copy of the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete information we no longer need, unless the law requires us to keep it.
• Opt out of marketing emails at any time.

13 / Children's privacy

Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

14 / Changes to this policy

Changes to this policy

We may update this Privacy Policy as our practices, tools, or legal requirements change. When we do, we will update the "Last updated" date at the top of this page. Please check this page from time to time.

15 / Contact

Contact

For questions about this policy or to make a privacy request, email info@oujmarketing.com or use our Contact page. Our office is located in Cairo, Egypt.