Terms and Conditions

Last updated: 28/09/2026

These Terms and Conditions ("Terms") govern your access to and use of the Ouj Marketing Agency website at www.oujmarketing.com, including its pages, forms, and content (the "Website"). By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

These Terms apply to the Website only. When you engage Ouj for marketing services, a separate proposal, statement of work, or service agreement will apply. If that agreement conflicts with these Terms, the agreement controls.

01 / About Ouj

About Ouj

Ouj Marketing Agency ("Ouj," "we," "us," or "our") is a marketing agency based in Cairo, Egypt. We provide social media, content and creative, performance marketing, SEO, corporate marketing and marketing analytics services. The Website shares information about these services and lets prospective clients contact us.

02 / Use of the Website

Use of the Website

You may use the Website if you are legally able to enter into a binding agreement. If you use the Website or submit information on behalf of a company, you confirm that you are authorized to do so. You are responsible for the accuracy of the information you provide.

03 / Acceptable use

Acceptable use

You agree to use the Website lawfully and in a way that does not harm Ouj, other users or our systems.

  • Do not submit false, misleading, or fraudulent information through our forms.
  • Do not upload or send malware, spam or harmful code.
  • Do not attempt to access non-public areas, servers or systems connected to the Website.
  • Do not copy, scrape, or collect Website content by automated means without our written permission.
  • Do not use the Website to harass others or to infringe anyone's intellectual property or privacy rights.

04 / Our services

Our services

Service descriptions on the Website are general information and do not form an offer. Submitting a form, sending an email or booking a call does not create a client relationship. An engagement begins only when both parties accept a written proposal, statement of work, or service agreement. Estimates, timelines or indicative prices shared before that point are not binding.

05 / Marketing results

Marketing results

Marketing performance depends on factors outside our control, including budgets, competition, market conditions, platform policy changes, and audience behavior. Nothing on the Website guarantees specific rankings, leads, sales, engagement or other results.

06 / Fees and payments

Fees and payments

Any pricing shown on the Website is for general guidance and may change without notice. Fees, payment schedules, taxes, and accepted payment methods for an engagement are set out in the applicable proposal or service agreement. Unless that agreement states otherwise, invoices are payable within 14 days from the invoice date.

07 / Content and submissions

Content and submissions

When you send us information, files, or ideas through the Website, you confirm that you have the right to share them and that they do not infringe anyone else's rights. We use submissions to respond to your inquiry and as described in our Privacy Policy. Please do not send confidential information through the contact form before a confidentiality agreement is in place.

08 / Intellectual property

Intellectual property

Unless stated otherwise, the Website's text, graphics, logos, images, videos, and design are owned by Ouj or used under license. You may view and share Website pages for personal use or internal business evaluation. You may not copy, modify, republish, or use Website content commercially without our prior written permission.

  • Ownership of work created for clients is governed by the relevant service agreement.
  • Third-party trademarks, platform names, and logos shown on the Website belong to their respective owners.
  • Feedback you send us about the Website may be used by Ouj without any obligation to you.

09 / Third-party links and services

Third-party links and services

The Website may link to or use third-party websites, social media platforms, maps, forms, analytics tools, or other services. We do not control these services and are not responsible for their content, availability, or privacy practices. Your use of them is governed by their own terms and policies.

10 / Website availability and access

Website availability and access

We work to keep the Website available and accurate, but we do not guarantee uninterrupted access. We may update, suspend, or remove any part of the Website at any time for maintenance, security, or business reasons. We may also restrict your access if we reasonably believe you have breached these Terms or pose a security risk. Sections that by their nature should continue after access ends, including intellectual property, disclaimers, limitation of liability, and indemnity, will remain in effect.

11 / Disclaimer of warranties

Disclaimer of warranties

The Website and its content are provided "as is" and "as available." To the fullest extent permitted by law, Ouj disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. Website content is general information and is not professional advice for your specific situation.

12 / Limitation of liability

Limitation of liability

To the fullest extent permitted by law, Ouj Marketing Agency and its owners, employees and partners will not be liable for any indirect, incidental, special, consequential or punitive damages or for any loss of profits, revenue, data or business opportunities arising from your use of the Website. Our total liability for any claim related to the Website will not exceed the total amount paid by you to Ouj Marketing Agency for the services giving rise to the claim during the 12 months preceding the event giving rise to the claim.

13 / Indemnity

Indemnity

You agree to indemnify and hold harmless Ouj Marketing Agency from any claims, losses and expenses, including reasonable legal fees, arising from your misuse of the Website, your breach of these Terms or your violation of another person's rights.

14 / Privacy

Privacy

Our Privacy Policy explains how we collect, use, and protect personal information submitted through the Website. By using the Website, you acknowledge that policy.

15 / Governing law

Governing law

These Terms are governed by the laws of the Arab Republic of Egypt, without regard to conflict-of-law principles. The competent courts of Egypt will have jurisdiction over any dispute arising from your use of the Website, unless a separate service agreement specifies otherwise.

16 / Changes to these Terms

Changes to these Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top of this page. Continued use of the Website after an update means you accept the revised Terms.

17 / Contact

Contact

If you have questions about these Terms, email us at info@oujmarketing.com or use our Contact page. Our office is located in Cairo, Egypt.